Source note · Cisco Customer Voice Portal
In the Call Director call flow model, VRU scripts and transfer to a VRU leg are not available; CVP provides VoIP call routing only.
Checked 2026-09-24
VRU scripts and transfer to a VRU leg are not available in this call flow model.
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal
- Subsystem
- call director call flow
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-09-24
Sources
- Configuration Guide for Cisco Unified Customer Voice Portal, Release 15.0(1) - Unified CVP Call Flow Models — Cisco Systems · tier 2 current vendor documentation · Call Director Call Flow Model section
Cite this note
APA
WarmTransfer. (2026, September 24). Cisco Customer Voice Portal: source note cisco-cvp-call-director-no-vru-scripts. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-cvp-call-director-no-vru-scripts
BibTeX
@misc{warmtransfer-claim-cisco-cvp-call-director-no-vru-scripts,
title = {Cisco Customer Voice Portal: source note cisco-cvp-call-director-no-vru-scripts},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-cvp-call-director-no-vru-scripts},
note = {Source note cisco-cvp-call-director-no-vru-scripts, checked 2026-09-24}
}