Source note · Cisco Customer Voice Portal
For the Collaboration Flex Plan 12.5/12.6 on-premises contact center offers (including CVP), end of sale was 31 December 2025, last ship 31 March 2026, and end of software maintenance releases is 31 December 2026.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Unified Customer Voice Portal 12.5
- Subsystem
- lifecycle
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.5, 12.6
- Checked
- 2026-09-24
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5/12.6 of On-Premises Contact Center applications (UCCE, PCCE, UCCX, CVP) and associated On-Premises software and licenses — Cisco Systems · tier 2 current vendor documentation · Table 1 End-of-Life Milestones
Cite this note
APA
WarmTransfer. (2026, September 24). Cisco Customer Voice Portal: source note cisco-cvp-12x-eol-sale-and-maintenance. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-cvp-12x-eol-sale-and-maintenance
BibTeX
@misc{warmtransfer-claim-cisco-cvp-12x-eol-sale-and-maintenance,
title = {Cisco Customer Voice Portal: source note cisco-cvp-12x-eol-sale-and-maintenance},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-cvp-12x-eol-sale-and-maintenance},
note = {Source note cisco-cvp-12x-eol-sale-and-maintenance, checked 2026-09-24}
}