Source note · CDR privacy redaction and evidence-safe reporting
The Webex Contact Center sensitive data masking toggle and the agent call recording pause toggle are both set in Control Hub at Services then Contact Center then Tenant settings then Security, in the Sensitive Data and Call recordings sections of the same page.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- privacy
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Set up security for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage sensitive data and Handle call recordings procedures
Cite this note
APA
WarmTransfer. (2026, September 16). CDR privacy redaction and evidence-safe reporting: source note cdrpriv-security-controls-share-one-control-hub-page. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdrpriv-security-controls-share-one-control-hub-page
BibTeX
@misc{warmtransfer-claim-cdrpriv-security-controls-share-one-control-hub-page,
title = {CDR privacy redaction and evidence-safe reporting: source note cdrpriv-security-controls-share-one-control-hub-page},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdrpriv-security-controls-share-one-control-hub-page},
note = {Source note cdrpriv-security-controls-share-one-control-hub-page, checked 2026-09-16}
}