Source note · CDR privacy redaction and evidence-safe reporting
Cisco states that attachments sent to agents may still contain sensitive personally identifiable information and that this falls into the enterprise's own data loss prevention strategy.
Checked 2026-09-16
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- privacy
- Deployment
- not restricted
- Region
- not restricted
- Release range
- not restricted
- Checked
- 2026-09-16
Sources
- Set up security for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage sensitive data, attachments sentence
Cite this note
APA
WarmTransfer. (2026, September 16). CDR privacy redaction and evidence-safe reporting: source note cdrpriv-attachments-are-out-of-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdrpriv-attachments-are-out-of-scope
BibTeX
@misc{warmtransfer-claim-cdrpriv-attachments-are-out-of-scope,
title = {CDR privacy redaction and evidence-safe reporting: source note cdrpriv-attachments-are-out-of-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdrpriv-attachments-are-out-of-scope},
note = {Source note cdrpriv-attachments-are-out-of-scope, checked 2026-09-16}
}