Source note · Cross-platform CDR normalization model
The meaning of Amazon Connect InitiationTimestamp (UTC) depends on InitiationMethod: arrival for INBOUND, start of agent dialing for OUTBOUND, and transfer initiation for TRANSFER and QUEUE_TRANSFER.
Checked 2026-09-24
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- Contact data type
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Contact - Amazon Connect API Reference — Amazon Web Services · tier 2 current vendor documentation · Contents, member InitiationTimestamp
Cite this note
APA
WarmTransfer. (2026, September 24). Cross-platform CDR normalization model: source note cdr-normalization-aws-initiation-timestamp. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdr-normalization-aws-initiation-timestamp
BibTeX
@misc{warmtransfer-claim-cdr-normalization-aws-initiation-timestamp,
title = {Cross-platform CDR normalization model: source note cdr-normalization-aws-initiation-timestamp},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdr-normalization-aws-initiation-timestamp},
note = {Source note cdr-normalization-aws-initiation-timestamp, checked 2026-09-24}
}