The release history records that the Webex Contact Center 1.0 to Webex Contact Center upgrade allows the use of a voice POP bridge based voice option on the Next Generation platform.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform-history
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · release entry dated 13 February 2023
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center platform generations and predecessors: source note ccgen-vpop-1-0-to-nextgen. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccgen-vpop-1-0-to-nextgen
BibTeX
@misc{warmtransfer-claim-ccgen-vpop-1-0-to-nextgen,
title = {Webex Contact Center platform generations and predecessors: source note ccgen-vpop-1-0-to-nextgen},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccgen-vpop-1-0-to-nextgen},
note = {Source note ccgen-vpop-1-0-to-nextgen, checked 2026-09-05}
}