The Webex Contact Center Management Portal was decommissioned on 30 July 2026 at 9:00 AM UTC and its features were migrated to Control Hub and the Desktop.
Checked 2026-09-05
The Management Portal has been decommissioned on July 30, at 9:00 AM UTC and is no longer available.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- administration
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · release entry dated 30 July 2026, Management Portal Migration and Decommissioning Status
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center platform generations and predecessors: source note ccgen-mgmt-portal-decommissioned. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccgen-mgmt-portal-decommissioned
BibTeX
@misc{warmtransfer-claim-ccgen-mgmt-portal-decommissioned,
title = {Webex Contact Center platform generations and predecessors: source note ccgen-mgmt-portal-decommissioned},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccgen-mgmt-portal-decommissioned},
note = {Source note ccgen-mgmt-portal-decommissioned, checked 2026-09-05}
}