The word legacy is used in Webex Contact Center documentation for at least 6 different things: the Webex Contact Center 1.0 platform the Classic voice media platform a Customer Journey Platform licensing offer voice POP bridge telephony the former User Profile experience in the Management Portal and pre-Analyzer reports.
field report · Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform-history
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- field report
- Checked
- 2026-09-05
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · release history occurrences of the word legacy
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center platform generations and predecessors: source note ccgen-legacy-six-referents. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccgen-legacy-six-referents
BibTeX
@misc{warmtransfer-claim-ccgen-legacy-six-referents,
title = {Webex Contact Center platform generations and predecessors: source note ccgen-legacy-six-referents},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccgen-legacy-six-referents},
note = {Source note ccgen-legacy-six-referents, checked 2026-09-05}
}