Cisco announced that the last day of operation for the Webex Contact Center legacy voice media platform would be 30 November 2024 and that all customers must have completed their transition to the Real Time Media Service before that date.
Checked 2026-09-05
The last day of operation for the legacy media platform will be 30th November 2024.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform-history
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · release entry dated 4 September 2024, End of Service announcement for Webex Contact Center Legacy Media Platform
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center platform generations and predecessors: source note ccgen-legacy-media-eos-date. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccgen-legacy-media-eos-date
BibTeX
@misc{warmtransfer-claim-ccgen-legacy-media-eos-date,
title = {Webex Contact Center platform generations and predecessors: source note ccgen-legacy-media-eos-date},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccgen-legacy-media-eos-date},
note = {Source note ccgen-legacy-media-eos-date, checked 2026-09-05}
}