Source note · Exporting contact center data to a data warehouse
Since 16 December 2020, the Genesys Cloud synchronous Analytics Conversation Detail endpoint accepts interval start dates only up to 558 days in the past, including today.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- analytics API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2020-12-16 onward
- Checked
- 2026-10-02
Sources
- Analytics Conversation Detail Endpoint API query interval change — Genesys · tier 2 current vendor documentation · Announcement body, change description
Cite this note
APA
WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-genesys-sync-558-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-genesys-sync-558-days
BibTeX
@misc{warmtransfer-claim-ccaas-data-export-warehousing-genesys-sync-558-days,
title = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-genesys-sync-558-days},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-genesys-sync-558-days},
note = {Source note ccaas-data-export-warehousing-genesys-sync-558-days, checked 2026-10-02}
}