The Amazon Connect data lake's 25-month retention window is fixed and cannot be changed; data needed for longer must be copied to storage the customer controls before it ages out.

Checked 2026-10-02

The 25-month window is fixed. You cannot change the retention period.
Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
analytics data lake
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-datalake-retention-fixed. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-datalake-retention-fixed

BibTeX

@misc{warmtransfer-claim-ccaas-data-export-warehousing-aws-datalake-retention-fixed,
  title  = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-datalake-retention-fixed},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-datalake-retention-fixed},
  note   = {Source note ccaas-data-export-warehousing-aws-datalake-retention-fixed, checked 2026-10-02}
}

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