Source note · Exporting contact center data to a data warehouse
For data lake retention, Amazon Connect ages the contact_record and contact_statistic_record tables by disconnect_timestamp, and agent_statistic_record by interval_end_time.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- analytics data lake
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Data retention in the Connect Customer analytics data lake — Amazon Web Services · tier 2 current vendor documentation · Table name / Age timestamp column table
Cite this note
APA
WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-datalake-contact-age-column. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-datalake-contact-age-column
BibTeX
@misc{warmtransfer-claim-ccaas-data-export-warehousing-aws-datalake-contact-age-column,
title = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-datalake-contact-age-column},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-datalake-contact-age-column},
note = {Source note ccaas-data-export-warehousing-aws-datalake-contact-age-column, checked 2026-10-02}
}