Source note · Exporting contact center data to a data warehouse
In the Amazon Connect data streaming settings, agent events are sent to a Kinesis data stream; the procedure offers no Firehose option for agent events.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- agent event streams
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Enable data streaming for your Connect Customer instance — Amazon Web Services · tier 2 current vendor documentation · To enable data streaming for your instance, step 6 (Agent Events)
Cite this note
APA
WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-agent-events-kinesis-stream. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-agent-events-kinesis-stream
BibTeX
@misc{warmtransfer-claim-ccaas-data-export-warehousing-aws-agent-events-kinesis-stream,
title = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-aws-agent-events-kinesis-stream},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-aws-agent-events-kinesis-stream},
note = {Source note ccaas-data-export-warehousing-aws-agent-events-kinesis-stream, checked 2026-10-02}
}