Source note · How contact center vendors price AI
The Cisco AI Assistant and AI QM bundle covers 2500 voice minutes per bundle when an interaction uses only one workload, but 1500 voice minutes when the same interaction uses both AI Assistant and AI QM features.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco AI Assistant + AI QM bundle
- Subsystem
- licence consumption
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center license consumption and reporting — Cisco · tier 2 current vendor documentation · AI Assistant and QM bundle usage section, metering framework
Cite this note
APA
WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-webex-qm-bundle. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-webex-qm-bundle
BibTeX
@misc{warmtransfer-claim-ccaas-ai-pricing-models-webex-qm-bundle,
title = {How contact center vendors price AI: source note ccaas-ai-pricing-models-webex-qm-bundle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-webex-qm-bundle},
note = {Source note ccaas-ai-pricing-models-webex-qm-bundle, checked 2026-09-30}
}