Amazon Connect Customer charges USD 0.014 per SMS or third-party messaging message sent or received.

Checked 2026-09-30

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
messaging channel pricing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-aws-messaging-rate. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-aws-messaging-rate

BibTeX

@misc{warmtransfer-claim-ccaas-ai-pricing-models-aws-messaging-rate,
  title  = {How contact center vendors price AI: source note ccaas-ai-pricing-models-aws-messaging-rate},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-aws-messaging-rate},
  note   = {Source note ccaas-ai-pricing-models-aws-messaging-rate, checked 2026-09-30}
}

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