Source note · How contact center vendors price AI
Under Amazon Connect Customer Basic, voice with conversational analytics is USD 0.015 per minute for the first 5 million minutes and USD 0.0125 per minute thereafter.
Checked 2026-09-30
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- conversational analytics pricing
- Deployment
- multi-tenant
- Region
- us-west-2 examples
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Amazon Connect Customer Pricing Appendix — Amazon Web Services · tier 2 current vendor documentation · Customer Basic pricing section, voice with conversational analytics tiers
Cite this note
APA
WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-aws-basic-analytics-tiers. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-aws-basic-analytics-tiers
BibTeX
@misc{warmtransfer-claim-ccaas-ai-pricing-models-aws-basic-analytics-tiers,
title = {How contact center vendors price AI: source note ccaas-ai-pricing-models-aws-basic-analytics-tiers},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-aws-basic-analytics-tiers},
note = {Source note ccaas-ai-pricing-models-aws-basic-analytics-tiers, checked 2026-09-30}
}