Source note · Carrier escalation evidence packages
The Teams admin center SBC test cases tab can run Outbound-Inbound, Simultaneous ring, Media escalation and Consultative transfer tests against a chosen SBC using test user credentials.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- SBC test cases
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Diagnose issues that affect Direct Routing — Microsoft · tier 2 current vendor documentation · Section Create a test suite, steps 1-5
Cite this note
APA
WarmTransfer. (2026, September 24). Carrier escalation evidence packages: source note carrier-escalation-evidence-ms-sbc-test-cases. WarmTransfer. https://warmtransfer.net/knowledge/claims/carrier-escalation-evidence-ms-sbc-test-cases
BibTeX
@misc{warmtransfer-claim-carrier-escalation-evidence-ms-sbc-test-cases,
title = {Carrier escalation evidence packages: source note carrier-escalation-evidence-ms-sbc-test-cases},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/carrier-escalation-evidence-ms-sbc-test-cases},
note = {Source note carrier-escalation-evidence-ms-sbc-test-cases, checked 2026-09-24}
}