TD 2005-21 requires carriers to give initial customer notification of any 9-1-1 limitations before service commencement, through channels such as marketing material, terms of service and starter kits.

Checked 2026-10-14

Vendor
not restricted
Product
not restricted
Subsystem
VoIP 9-1-1 customer notification
Deployment
nomadic, fixed-non-native
Region
ca
Release range
in force since 2005-04-04; scope narrowed by TD 2011-619
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). Canadian 9-1-1 obligations for VoIP and NG9-1-1: source note canada-911-voip-initial-customer-notice. WarmTransfer. https://warmtransfer.net/knowledge/claims/canada-911-voip-initial-customer-notice

BibTeX

@misc{warmtransfer-claim-canada-911-voip-initial-customer-notice,
  title  = {Canadian 9-1-1 obligations for VoIP and NG9-1-1: source note canada-911-voip-initial-customer-notice},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/canada-911-voip-initial-customer-notice},
  note   = {Source note canada-911-voip-initial-customer-notice, checked 2026-10-14}
}

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