Source note · Calls going straight to voicemail
A Webex Calling hunt group can divert calls when all agents are unreachable because of a network outage, and separately when all agents or the hunt group are busy.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- hunt groups
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage hunt groups in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage hunt groups in Control Hub; business continuity (Divert calls when all agents are unreachable / busy)
Cite this note
APA
WarmTransfer. (2026, September 25). Calls going straight to voicemail: source note calls-straight-to-voicemail-wxc-hunt-bc-unreachable. WarmTransfer. https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-wxc-hunt-bc-unreachable
BibTeX
@misc{warmtransfer-claim-calls-straight-to-voicemail-wxc-hunt-bc-unreachable,
title = {Calls going straight to voicemail: source note calls-straight-to-voicemail-wxc-hunt-bc-unreachable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-wxc-hunt-bc-unreachable},
note = {Source note calls-straight-to-voicemail-wxc-hunt-bc-unreachable, checked 2026-09-25}
}