Source note · Calls going straight to voicemail
If the phone system forwards a call away before Unity Connection can take a message, one reported symptom is that the caller does not hear the beginning of the user's personal greeting.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Unity Connection
- Subsystem
- call transfer
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 14
- Checked
- 2026-09-25
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 14 - Troubleshooting Call Transfers and Call Forwarding — Cisco Systems · tier 2 current vendor documentation · Troubleshooting Call Transfers and Call Forwarding; forward timer synchronization
Cite this note
APA
WarmTransfer. (2026, September 25). Calls going straight to voicemail: source note calls-straight-to-voicemail-cuc-greeting-truncated. WarmTransfer. https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-cuc-greeting-truncated
BibTeX
@misc{warmtransfer-claim-calls-straight-to-voicemail-cuc-greeting-truncated,
title = {Calls going straight to voicemail: source note calls-straight-to-voicemail-cuc-greeting-truncated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-cuc-greeting-truncated},
note = {Source note calls-straight-to-voicemail-cuc-greeting-truncated, checked 2026-09-25}
}