Source note · Retention of AI Receptionist call audio
In Webex AI Agent Studio no user has access to transcripts by default; a full administrator must explicitly grant decrypt access to individual users, and locked sessions require that permission to view.
Checked 2026-09-16
By default, no user has access to transcripts.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI Agent Studio
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-09
- Checked
- 2026-09-16
Sources
- Webex AI Agent Studio Administration guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Get started with Webex AI Agent Studio, User roles and permissions, Manage transcript access
Cite this note
APA
WarmTransfer. (2026, September 16). Retention of AI Receptionist call audio: source note caira-ai-agent-studio-transcript-access-default-deny. WarmTransfer. https://warmtransfer.net/knowledge/claims/caira-ai-agent-studio-transcript-access-default-deny
BibTeX
@misc{warmtransfer-claim-caira-ai-agent-studio-transcript-access-default-deny,
title = {Retention of AI Receptionist call audio: source note caira-ai-agent-studio-transcript-access-default-deny},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/caira-ai-agent-studio-transcript-access-default-deny},
note = {Source note caira-ai-agent-studio-transcript-access-default-deny, checked 2026-09-16}
}