The Twilio Voice SDK raises constant-audio-input-level when the microphone input level is unchanged for 20 seconds, and Twilio says such audio warnings usually indicate that the microphone has been muted.
Checked 2026-09-30
- Vendor
- Twilio
- Product
- Twilio Voice SDK
- Subsystem
- audio warning events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Voice Insights SDK Events Reference (call quality events) — Twilio · tier 2 current vendor documentation · Audio warnings table, row constant-audio-input-level
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting browser softphone audio in cloud contact centers: source note browser-softphone-audio-troubleshooting-twilio-const-input. WarmTransfer. https://warmtransfer.net/knowledge/claims/browser-softphone-audio-troubleshooting-twilio-const-input
BibTeX
@misc{warmtransfer-claim-browser-softphone-audio-troubleshooting-twilio-const-input,
title = {Troubleshooting browser softphone audio in cloud contact centers: source note browser-softphone-audio-troubleshooting-twilio-const-input},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/browser-softphone-audio-troubleshooting-twilio-const-input},
note = {Source note browser-softphone-audio-troubleshooting-twilio-const-input, checked 2026-09-30}
}