Working hours holiday lists and overrides can each recur on a daily weekly monthly or yearly pattern.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
routing
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Contact Center holiday and emergency routing overrides: claim bizhours-recurrence-four-patterns. WarmTransfer. https://warmtransfer.net/knowledge/claims/bizhours-recurrence-four-patterns

BibTeX

@misc{warmtransfer-claim-bizhours-recurrence-four-patterns,
  title  = {Webex Contact Center holiday and emergency routing overrides: claim bizhours-recurrence-four-patterns},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/bizhours-recurrence-four-patterns},
  note   = {Claim bizhours-recurrence-four-patterns, verified 2026-09-05}
}

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