Claim record · Time zone scoping of Webex Contact Center business hours
Webex Calling operating modes support a window that spans midnight, with a night mode documented as running from 4 in the afternoon to 9 the following morning on weekdays.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- routing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Call routing based on operating modes in Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · operating mode example table
Cite this claim
APA
WarmTransfer. (2026, September 5). Time zone scoping of Webex Contact Center business hours: claim bhtz-night-mode-spans-midnight. WarmTransfer. https://warmtransfer.net/knowledge/claims/bhtz-night-mode-spans-midnight
BibTeX
@misc{warmtransfer-claim-bhtz-night-mode-spans-midnight,
title = {Time zone scoping of Webex Contact Center business hours: claim bhtz-night-mode-spans-midnight},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/bhtz-night-mode-spans-midnight},
note = {Claim bhtz-night-mode-spans-midnight, verified 2026-09-05}
}