Source note · Avaya Aura to Webex Calling
Cisco positions Webex Calling call queues as voice-only and suited to simple voice-centric call centres, recommending Webex Contact Center for omnichannel, sophisticated or large high-volume deployments.
Checked 2026-09-30
As Call Queue has voice-only offering, it's best suited for customers who need simple voice-centric call center capabilities
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call-queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure and manage call queues in Control Hub — Cisco · tier 2 current vendor documentation · Overview / positioning note
Cite this note
APA
WarmTransfer. (2026, September 30). Avaya Aura to Webex Calling: source note avaya-aura-to-webex-calling-call-queue-voice-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-webex-calling-call-queue-voice-only
BibTeX
@misc{warmtransfer-claim-avaya-aura-to-webex-calling-call-queue-voice-only,
title = {Avaya Aura to Webex Calling: source note avaya-aura-to-webex-calling-call-queue-voice-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-webex-calling-call-queue-voice-only},
note = {Source note avaya-aura-to-webex-calling-call-queue-voice-only, checked 2026-09-30}
}