Webex Calling call queues route either priority-based (circular, top down, longest idle, weighted, simultaneous) or skill-based on agent skill levels 1 to 20.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling
Subsystem
call-queues
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Avaya Aura to Webex Calling: source note avaya-aura-to-webex-calling-call-queue-routing-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-webex-calling-call-queue-routing-types

BibTeX

@misc{warmtransfer-claim-avaya-aura-to-webex-calling-call-queue-routing-types,
  title  = {Avaya Aura to Webex Calling: source note avaya-aura-to-webex-calling-call-queue-routing-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-webex-calling-call-queue-routing-types},
  note   = {Source note avaya-aura-to-webex-calling-call-queue-routing-types, checked 2026-09-30}
}

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