Source note · Avaya Aura to Teams Phone
Teams call queues do not provide separate off-hours or holiday routing, and Microsoft recommends placing an auto attendant in front of a call queue even if the queue is staffed 24/7.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Call queue
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Planning - Overview of voice applications — Microsoft · tier 2 current vendor documentation · section 'Call Queue', final paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-no-hours. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-no-hours
BibTeX
@misc{warmtransfer-claim-avaya-aura-to-teams-phone-cq-no-hours,
title = {Avaya Aura to Teams Phone: source note avaya-aura-to-teams-phone-cq-no-hours},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aura-to-teams-phone-cq-no-hours},
note = {Source note avaya-aura-to-teams-phone-cq-no-hours, checked 2026-09-30}
}