A Webex Contact Center proficiency skill takes a value from 0 through 10 representing an agent's level of expertise.
Checked 2026-10-01
You can specify a value ranging from 0 through 10 in proficiency.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- skills
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Skill definitions — Cisco · tier 2 current vendor documentation · Skill types, Proficiency
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-skill-proficiency. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-skill-proficiency
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-wxcc-skill-proficiency,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-skill-proficiency},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-skill-proficiency},
note = {Source note avaya-aacc-to-webex-contact-center-wxcc-skill-proficiency, checked 2026-10-01}
}