For Webex Contact Center voice, the Local Gateway is the customer's session border controller, which registers with Webex Calling; Cisco CUBE and third-party SBCs are supported.
Checked 2026-10-01
The Local Gateway, which is the customer's Session Border Controller (SBC), registers with Webex Calling
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Local Gateway section
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-lgw-is-sbc. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-lgw-is-sbc
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-wxcc-lgw-is-sbc,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-lgw-is-sbc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-lgw-is-sbc},
note = {Source note avaya-aacc-to-webex-contact-center-wxcc-lgw-is-sbc, checked 2026-10-01}
}