Webex Contact Center business hours are built from working hours (shifts), holiday lists and overrides, under Customer Experience > Business Hours in Control Hub.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- business hours
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up business hours for Webex Contact Center — Cisco · tier 2 current vendor documentation · Working hours; Holiday lists; Overrides; navigation
Cite this note
APA
WarmTransfer. (2026, October 1). Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-bh-entities. WarmTransfer. https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-bh-entities
BibTeX
@misc{warmtransfer-claim-avaya-aacc-to-webex-contact-center-wxcc-bh-entities,
title = {Avaya Aura Contact Center and Elite to Webex Contact Center: source note avaya-aacc-to-webex-contact-center-wxcc-bh-entities},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/avaya-aacc-to-webex-contact-center-wxcc-bh-entities},
note = {Source note avaya-aacc-to-webex-contact-center-wxcc-bh-entities, checked 2026-10-01}
}