Source note · Setting up an AudioCodes SBC for Teams Direct Routing
Microsoft does not support media re-targeting during an active Direct Routing call: if the SBC signals a new media IP mid-call, Direct Routing never sends media to it.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- media
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Session Border Controllers certified for Direct Routing - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Closing note on media re-targeting
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an AudioCodes SBC for Teams Direct Routing: source note audiocodes-teams-direct-routing-setup-no-media-retarget. WarmTransfer. https://warmtransfer.net/knowledge/claims/audiocodes-teams-direct-routing-setup-no-media-retarget
BibTeX
@misc{warmtransfer-claim-audiocodes-teams-direct-routing-setup-no-media-retarget,
title = {Setting up an AudioCodes SBC for Teams Direct Routing: source note audiocodes-teams-direct-routing-setup-no-media-retarget},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/audiocodes-teams-direct-routing-setup-no-media-retarget},
note = {Source note audiocodes-teams-direct-routing-setup-no-media-retarget, checked 2026-09-30}
}