Source note · Amazon Connect with Salesforce Service Cloud Voice
Salesforce Voice with Amazon Connect supports call transcription from either Amazon Transcribe or Contact Lens for Amazon Connect.
Checked 2026-09-25
- Vendor
- Salesforce
- Product
- Salesforce Voice
- Subsystem
- transcription
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure Call Transcription — Salesforce · tier 2 current vendor documentation · opening paragraph (search-engine excerpt)
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-transcribe-engines. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-transcribe-engines
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-transcribe-engines,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-transcribe-engines},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-transcribe-engines},
note = {Source note amazon-connect-with-salesforce-voice-transcribe-engines, checked 2026-09-25}
}