Source note · Amazon Connect with Salesforce Service Cloud Voice
Because Salesforce describes the integrated-by-you path as the choice for customers who do not want Salesforce to assume their IAM role, the existing-instance-integrated-by-Salesforce path most likely requires granting Salesforce an assumable IAM role in the customer's AWS account.
inferred · Checked 2026-09-25
- Vendor
- Salesforce
- Product
- Salesforce Voice
- Subsystem
- bring-your-own instance
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Use an Existing Amazon Connect Instance Integrated by You — Salesforce · tier 2 current vendor documentation · inferred from the opening paragraph contrast; the integrated-by-Salesforce article body was not obtained
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-sf-integrated-role. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-sf-integrated-role
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-sf-integrated-role,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-sf-integrated-role},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-sf-integrated-role},
note = {Source note amazon-connect-with-salesforce-voice-sf-integrated-role, checked 2026-09-25}
}