Source note · Amazon Connect with Salesforce Service Cloud Voice
Salesforce Contact Center with Amazon Connect is an AppExchange managed package that requires an org licensed for Service Cloud Voice and Digital Engagement.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Salesforce Contact Center with Amazon Connect
- Subsystem
- prerequisites
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2025-03-25
- Checked
- 2026-09-25
Sources
- Salesforce Contact Center with Amazon Connect: Streamlining omnichannel customer engagement — Amazon Web Services (Contact Center Blog) · tier 4 archived vendor documentation · prerequisites and installation section
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-sccac-prereq. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-sccac-prereq
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-sccac-prereq,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-sccac-prereq},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-sccac-prereq},
note = {Source note amazon-connect-with-salesforce-voice-sccac-prereq, checked 2026-09-25}
}