Source note · Amazon Connect with Salesforce Service Cloud Voice
Salesforce publishes sample Amazon Connect flows for Voice including Sample SCV Inbound Flow, Sample SCV Omni-Channel Subflow - Basic Routing With Case Creation, and transcription subflows for both Amazon Transcribe and Contact Lens.
Checked 2026-09-25
- Vendor
- Salesforce
- Product
- Salesforce Voice
- Subsystem
- Amazon Connect flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Service Cloud Voice Contact Flows (README) — Salesforce (service-cloud-voice GitHub organisation) · tier 3 vendor-maintained repositories · README, Basic Flows list
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-sample-flows. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-sample-flows
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-sample-flows,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-sample-flows},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-sample-flows},
note = {Source note amazon-connect-with-salesforce-voice-sample-flows, checked 2026-09-25}
}