Source note · Amazon Connect with Salesforce Service Cloud Voice
The Sample SCV Transcription Subflow With Contact Lens enables real-time transcription before transferring the call to the queue.
Checked 2026-09-25
- Vendor
- Salesforce
- Product
- Salesforce Voice
- Subsystem
- transcription
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Service Cloud Voice Contact Flows (README) — Salesforce (service-cloud-voice GitHub organisation) · tier 3 vendor-maintained repositories · README, Sample SCV Transcription Subflow With Contact Lens description (search-engine excerpt)
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-lens-subflow-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-lens-subflow-queue
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-lens-subflow-queue,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-lens-subflow-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-lens-subflow-queue},
note = {Source note amazon-connect-with-salesforce-voice-lens-subflow-queue, checked 2026-09-25}
}