Source note · Amazon Connect with Salesforce Service Cloud Voice
In the SCV Bring Your Own Amazon (BYOA) model, SCV runs from the customer's own AWS account, where the customer can use additional AWS services beyond the scope of SCV.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect with Service Cloud Voice
- Subsystem
- deployment model
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2023-04-06
- Checked
- 2026-09-25
Sources
- Integrating Amazon Connect Natively into Salesforce Using Service Cloud Voice — Amazon Web Services (APN Blog) · tier 4 archived vendor documentation · section on deployment models (BYOA)
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-byoa-own-account. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-byoa-own-account
BibTeX
@misc{warmtransfer-claim-amazon-connect-with-salesforce-voice-byoa-own-account,
title = {Amazon Connect with Salesforce Service Cloud Voice: source note amazon-connect-with-salesforce-voice-byoa-own-account},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-with-salesforce-voice-byoa-own-account},
note = {Source note amazon-connect-with-salesforce-voice-byoa-own-account, checked 2026-09-25}
}