An AI agent must be published (Publish creates an immutable version) before that version can be selected as a default; creating one needs the AI agent designer - AI agents - Create permission.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- AI agent designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create AI agents in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · How to create AI agents, steps 1 and 8; Create AI agent versions
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-publish-for-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-publish-for-default
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-publish-for-default,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-publish-for-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-publish-for-default},
note = {Source note amazon-connect-q-setup-publish-for-default, checked 2026-10-01}
}