Agents need the Agent Applications security profile permission Connect assistant - Access to search and view content and to receive automatic recommendations on calls when conversational analytics is enabled; the Admin profile has all Connect assistant permissions by default.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- security profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Access Connect assistant in the Connect agent workspace — Amazon Web Services · tier 2 current vendor documentation · Security profile permissions for the Connect assistant
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-assistant-access-perm. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-assistant-access-perm
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-assistant-access-perm,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-assistant-access-perm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-assistant-access-perm},
note = {Source note amazon-connect-q-setup-assistant-access-perm, checked 2026-10-01}
}