A customised AI agent can specify one or more customised AI prompt versions and one AI guardrail; prompts not overridden keep using the system default.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- AI agent designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create AI agents in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Here's how customized AI agents work bullets; How to create AI agents step 6 Note
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-ai-agent-one-guardrail. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-ai-agent-one-guardrail
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-ai-agent-one-guardrail,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-ai-agent-one-guardrail},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-ai-agent-one-guardrail},
note = {Source note amazon-connect-q-setup-ai-agent-one-guardrail, checked 2026-10-01}
}