AI agent versions set on an agent assist session take precedence over those set on the assistant, which take precedence over system defaults; an assistant-level change applies from the next contact and session created.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- AI agent designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create AI agents in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Sample CLI commands > Set AI agents for use with agent assist (both sub-sections)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-agent-version-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-agent-version-precedence
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-agent-version-precedence,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-agent-version-precedence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-agent-version-precedence},
note = {Source note amazon-connect-q-setup-agent-version-precedence, checked 2026-10-01}
}