Source note · Amazon Lex bots in Amazon Connect
With a Lex V2 bot, the Connect contact's language attribute must match the locale the bot was built with; this differs from Lex Classic, and the language is set with the Set voice block (Set language attribute) or a Set contact attributes block.
Checked 2026-09-25
- Vendor
- AWS
- Product
- Amazon Connect with Amazon Lex V2
- Subsystem
- language / locale
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Add an Amazon Lex bot to Connect Customer — Amazon Web Services · tier 2 current vendor documentation · 'Important' box at start of section 'Create a flow and add your Amazon Lex bot'
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-v2-language-must-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-v2-language-must-match
BibTeX
@misc{warmtransfer-claim-amazon-connect-lex-bots-v2-language-must-match,
title = {Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-v2-language-must-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-v2-language-must-match},
note = {Source note amazon-connect-lex-bots-v2-language-must-match, checked 2026-09-25}
}