Source note · Amazon Lex bots in Amazon Connect
Lex session attributes can be referenced in routing-related flow blocks including Set working queue, Change routing priority / age, Transfer to flow, Transfer to phone number, Check contact attributes and Set contact attributes.
Checked 2026-09-25
- Vendor
- AWS
- Product
- Amazon Connect with Amazon Lex
- Subsystem
- agent handoff
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- How flow blocks use Amazon Lex session attributes — Amazon Web Services · tier 2 current vendor documentation · section 'Flow blocks that support Lex session attributes'
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-lex-attrs-drive-routing. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-lex-attrs-drive-routing
BibTeX
@misc{warmtransfer-claim-amazon-connect-lex-bots-lex-attrs-drive-routing,
title = {Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-lex-attrs-drive-routing},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-lex-attrs-drive-routing},
note = {Source note amazon-connect-lex-bots-lex-attrs-drive-routing, checked 2026-09-25}
}