Source note · Setting up forecasting and scheduling in Amazon Connect
A shift profile's Schedule Window sets per day a Working or Flex status, earliest start and latest end time, optional maximum shift length and a default activity that must be a work activity.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- scheduling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Create a template for an agent's weekly shift in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · procedure step 5, Schedule Window section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-shift-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-shift-window
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-shift-window,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-shift-window},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-shift-window},
note = {Source note amazon-connect-forecasting-scheduling-setup-shift-window, checked 2026-10-02}
}