Source note · Setting up forecasting and scheduling in Amazon Connect
Staffing group rules include Minimum staff required, Shift start time, Working time, Minimum rest between shifts, Consecutive working days, Maximum consecutive day of the week worked and Minimum consecutive rest period per week.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- scheduling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Create groups and rules for staffing and scheduling in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · section 'Add rules', procedure 'To add rules'
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-sg-rules. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-sg-rules
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-sg-rules,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-sg-rules},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-sg-rules},
note = {Source note amazon-connect-forecasting-scheduling-setup-sg-rules, checked 2026-10-02}
}