Source note · Setting up forecasting and scheduling in Amazon Connect
Amazon Connect agent event streams are Kinesis data streams of agent login, logout, contact connection and status-change events, which AWS describes as usable for integration into workforce management solutions.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- agent event streams
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Connect Customer agent event streams — Amazon Web Services · tier 2 current vendor documentation · introduction paragraphs 1-2
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-aes-wfm. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-aes-wfm
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-aes-wfm,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-aes-wfm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-aes-wfm},
note = {Source note amazon-connect-forecasting-scheduling-setup-aes-wfm, checked 2026-10-02}
}