Source note · Setting up forecasting and scheduling in Amazon Connect
If server-side encryption is enabled on the agent event Kinesis stream with a key Amazon Connect cannot use, Amazon Connect cannot publish to it; the workaround is to use the same KMS key used for recordings or scheduled reports.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- agent event streams
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Enable agent event streams to report agent activity in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Note in introduction
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-aes-kms. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-aes-kms
BibTeX
@misc{warmtransfer-claim-amazon-connect-forecasting-scheduling-setup-aes-kms,
title = {Setting up forecasting and scheduling in Amazon Connect: source note amazon-connect-forecasting-scheduling-setup-aes-kms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-forecasting-scheduling-setup-aes-kms},
note = {Source note amazon-connect-forecasting-scheduling-setup-aes-kms, checked 2026-10-02}
}