Source note · Amazon Connect contact flows and routing profiles
Each Amazon Connect agent is assigned to exactly one routing profile, while a single routing profile can have many agents assigned to it.
Checked 2026-09-07
Each agent is assigned to one routing profile.
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- routing-profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Checked
- 2026-09-07
Sources
- How Connect Customer uses routing profiles — Amazon Web Services · tier 2 current vendor documentation · Opening bullet list of How Connect Customer uses routing profiles
Cite this note
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: source note amazon-connect-flows-one-profile-per-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-one-profile-per-agent
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-one-profile-per-agent,
title = {Amazon Connect contact flows and routing profiles: source note amazon-connect-flows-one-profile-per-agent},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-one-profile-per-agent},
note = {Source note amazon-connect-flows-one-profile-per-agent, checked 2026-09-07}
}