Claim record · Amazon Connect contact flows and routing profiles
The Transfer to queue block page gives conflicting Flow-language mappings, stating in two consecutive bullets that the block used to configure callbacks is represented as CreateCallbackContact and that the block used to configure callbacks is represented as TransferContactToQueue.
disputed · verified 2026-09-07
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- flow-language
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Status
- disputed
- Confidence
- 0.60
- Verified
- 2026-09-07
Sources
- Flow block in Connect Customer: Transfer to queue — Amazon Web Services · tier 2 current vendor documentation · Section How to configure this block, second and third bullets
Cite this claim
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-callback-action-conflict. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-callback-action-conflict
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-callback-action-conflict,
title = {Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-callback-action-conflict},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-callback-action-conflict},
note = {Claim amazon-connect-flows-callback-action-conflict, verified 2026-09-07}
}