Source note · Troubleshooting Amazon Connect flows
In most flows a Set working queue block must run before Transfer to queue; the exceptions are Customer queue flows and outbound campaigns that point to an inbound flow.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Flow block in Connect Customer: Transfer to queue — Amazon Web Services · tier 2 current vendor documentation · Additional configuration tips, second bullet
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-queue-set-working-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-queue-set-working-first
BibTeX
@misc{warmtransfer-claim-amazon-connect-flow-troubleshooting-queue-set-working-first,
title = {Troubleshooting Amazon Connect flows: source note amazon-connect-flow-troubleshooting-queue-set-working-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flow-troubleshooting-queue-set-working-first},
note = {Source note amazon-connect-flow-troubleshooting-queue-set-working-first, checked 2026-10-02}
}